Relationship Rebuild & Communication Support
Service Type(s):
- Couples Counselling
- Communication Coaching
- Conflict Resolution Support
Service(s) Delivered:
- Joint Intake Session + Individual Check-ins (as needed)
- 8-Session Couples Program
- Communication Frameworks & Take-Home Exercises
This case involves a man in his late thirties who sought career counselling after being made redundant from a long-term administrative role within the mining services sector. Although the redundancy package provided temporary financial security, he felt overwhelmed, discouraged, and unsure of what direction to pursue next. He described feeling “stuck,” lacking confidence, and fearing that he had limited options. His self-esteem had taken a hit, and he worried about starting over at his age.
He had always worked in stable office-based roles, yet he admitted he had never truly enjoyed administrative work. He described himself as practical, hands-on, and energetic, with a natural preference for active tasks rather than sitting at a desk all day. The redundancy, though initially painful, created an unexpected opportunity to reassess what he wanted from the next chapter of his career.
Our early sessions focused on stabilising his mindset. We explored the emotional impact of redundancy, loss of identity, uncertainty, and the fear of future instability. This helped him regulate the initial panic and create mental space for reflection and planning rather than reacting from fear.
We then moved into structured career coaching tools, beginning with a DISC behavioural profile. His results showed a strong High S (steadiness) combined with moderate High C (conscientiousness) and some High I (influence). This profile indicated reliability, consistency, attention to detail, and team orientation, but also a tendency to hesitate under pressure and avoid risk. These insights were crucial, as his reluctance to take bold steps was behavioural, not a reflection of lack of ability. The profile also highlighted strengths highly valued in FIFO roles i.e. dependability, thoroughness, safety awareness, and the capacity to follow systems and routines.
We mapped his transferable skills and cross-referenced them with roles available in mining operations. While he initially assumed he lacked the capacity for FIFO work, his DISC profile suggested he would thrive in structured environments with clear expectations. We explored entry pathways, training requirements, realistic timelines, and expected conditions so he could make an informed decision rather than acting from desperation.
As the plan took shape, we incorporated action-based coaching strategies. He enrolled in relevant certifications, upgraded his safety tickets, and worked on rehearsing interview techniques to improve confidence. Role-plays helped him articulate his strengths without minimising them a habit he had developed over years in a low-recognition work environment. We practised communication strategies aligned with his DISC style, ensuring he presented himself as steady, reliable, and committed rather than overly cautious or self-deprecating.
Within a few months, he secured a FIFO position in an operations-support role. The structure, routine, and physicality suited him, and he reported feeling more engaged than in any previous job. He embraced the lifestyle, enjoyed the camaraderie, and appreciated the clear boundaries between work and home time. His financial security improved, and he described feeling “proud of myself again.”
This case highlights how Career Counselling which involves a combination of behavioural profiling, structured coaching, practical planning, and emotional stabilisation can transform redundancy from a crisis into a strategic career transition. By understanding his behavioural strengths and aligning them with a suitable industry, he was able to move from feeling stuck to stepping confidently into a new and rewarding career path.
