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    Who Online Counselling Is For

    Online therapy suits a wide range of people and circumstances. It is a common experience for adults managing busy professional lives, parents juggling school rosters and work commitments, and people living in regional areas where access to qualified professional counsellors is limited.

    In Western Australia specifically, FIFO work schedules create a particular kind of disruption to mental health that standard appointment models do not accommodate well. Online counselling sessions with day appointments and evening availability mean that the rhythm of your roster does not have to be a barrier to consistent support. All you need is a private space, a reliable connection, and a device with audio and video.

    What We Treat Through Online Counselling Services

    Our experienced counsellors work with a broad range of mental health issues and life challenges. These include anxiety and depression, trauma and complex trauma, relationship difficulties, parenting stress, self-esteem concerns, grief, life transitions, and crisis support including suicide prevention.

    What distinguishes our approach is the clinical precision behind the work. Rather than general supportive counselling, each online counsellor at the Energetics Institute draws on specific, evidence-informed modalities suited to the presenting concern. A client working through chronic anxiety, for example, will engage with nervous system regulation and somatic awareness alongside the more familiar cognitive strategies. This is not a generic service, and the difference tends to become apparent quickly.

    One Perth client, a nurse in her mid-forties managing burnout and secondary trauma from years of shift work, began online therapy after describing herself as too exhausted to drive to an appointment. Within her first online counselling session, she noted that speaking from her own home, with her dog beside her, allowed her to engage more honestly than she had managed in previous face-to-face settings. That kind of access matters, and it shapes outcomes.

    How Online Counselling Works At Energetics Institute

    The process is straightforward and built around your schedule.

    You can reach us through the website, by phone, or via the floating chat button to book your first consultation. There is no need for a GP referral or a mental health plan. Our online counselling cost is transparent, with pricing provided at the time of booking and flexible session lengths available to suit different budgets and needs.

    Your first session is an assessment and consultation, where your counsellor will listen carefully, assess your concerns and symptoms, and begin forming a treatment plan tailored to your situation. From there, regular sessions are held via secure video counselling or telephone, with the option to shift between formats depending on what suits you week to week.

    For those who find video fatigue a genuine issue, phone counselling remains a fully effective alternative. The quality of the therapeutic relationship and the skills of the counsellor matter far more than the platform.

    What Clients Say

    Clients often tell us online sessions feel easier to start because they can speak from a private space without the stress of travel. Many report feeling more grounded after sessions and clearer about the next steps to take between appointments.

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    Frank Beesch profile picture
    Frank Beesch
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    Many thanks Richard for the help and advice. I feel confident with my understandings and thoughts. You gave me the tools to stay strong and confident. Very much appreciated your sessions. Cheers
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    Nisa Tamguney profile picture
    Nisa Tamguney
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    My partner and I invested about 6 months seeing Richard and it helped give us the tools and understanding of how to better communicate with each other as well as understand each others needs. If we had not persisted and soaked up as well as put in to practice the knowledge that Richard gave us we would not be together anymore. So we are very grateful to Richard for his help in saving our relationship. Once we learned the communication tools we were able to use it to overcome misunderstandings and disagreements a lot easier.
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    Lauren Baxter profile picture
    Lauren Baxter
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    I spoke to an extremely kind woman, who told me directly, but sensitively, what I needed to hear. She has pointed me in the right direction and o feel 💯 better! Thank you.
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    Anthony Fenech profile picture
    Anthony Fenech
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    I am truly grateful for Richard’s work. He not only helped with my anger but gave me the metal ability/tools to be able to cope with my workplace bullying. If you are struggling mentally, Richard is your man.
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    lee follentine profile picture
    lee follentine
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    I saw Helena over the period of 7 months before moving from Perth. In this time Helena created a safe and engaging space for me to explore my history and blockages with clarity. It was insightful to explore the movement based practices, this was the most impactful in terms of complimenting my introspections. I felt overall I was satisfied with the outcome of my experience when evaluating what I was seeking to gain out of therapy when I engaged Helena. I was recently at a 10 day Vippasana meditation course and heard S.N. Goenka say something along the lines of any therapy that works with sensations is helping on the path to liberation. In that moment I was very thankful for my work and time with Helena.
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    andrew profile picture
    andrew
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    I'd highly recommend Energetics Institute for anyone who are wanting to dig a lot deeper into the past than traditional therapy does. Helena was able to communicate clearly, hold a comfortable space & give me plenty of valuable & expansive pointers to improvement.
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    Elizabeth Nicholls profile picture
    Elizabeth Nicholls
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    A colleague recommended that I see Richard about 15 years ago after my father's passing. I will be forever grateful as Richard's guidance, techniques, and recommendations were truly invaluable, and I highly recommend him to anyone seeking support.
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    Werner Wilkening profile picture
    Werner Wilkening
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    Dear Richard, I wanted to take a moment to express my sincere gratitude for the support and guidance you’ve provided during our sessions. I truly appreciate the safe and welcoming environment you’ve created, which allowed me to open up and address important things. Your professionalism, empathy, and thoughtful approach have made a difference, and I have already started to notice positive changes in my mindset and well-being. I am grateful for your expertise and the tools you've helped me develop, which I know will continue to benefit me moving forward. Thank you again for everything. It’s been a pleasure working with you, and I’m truly thankful for the progress we’ve made together. Wish you all the best.
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    Bryton Taylor profile picture
    Bryton Taylor
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    I came to Richard after experiencing panic attacks for the first time in my life. I had never considered myself anxious, so I couldn’t understand why it was happening—I thought I was “fine.” Fortunately, Richard specialises in somatic work and was able to teach me tools to calm and regulate my nervous system. Over the next 2+ years, my life was turbulent. I navigated major changes: the end of a marriage, a career change, realisations about my patterns, how I had ended up making the decisions that shaped my life to this point, and I began making adjustments. When you’re going through so much change, the support around you becomes crucial. Sometimes, you need someone to guide you and provide tools you didn’t have before. Other times, you just need reassurance and steady support. Richard has been a constant source of both. His guidance and knowledge made an enormous difference in this period of my life so I could build a stronger foundation for myself.
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    Enn M profile picture
    Enn M
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    I began my counselling journey at the age of 18, constantly feeling lost, insecure and worthless searching for a therapist that would understand, give advice and improve how I was feeling after struggling with personal issues in my life. After trying a total of 4 therapists in Perth (yes! 4!) I realised that credentials are one thing but many lack the people skills, empathy and care to be in a career where you meet and comfort people at their most vulnerable. I had a previous bad experience with one psychologist that left me so ashamed of myself that I was scared to even attempt to try again. I found Helena after searching again for therapists in Perth which would have made her number 5, and she became my final and the best decision I ever made to continue therapy and not give up finding a therapist. You will not always find your ideal therapist but I can almost 100% guarantee after talking to Helena or Richard you will feel as though a dark cloud has been lifted, if not, after one or a few sessions. I remember crying to Helena at my first session with he, saying that I forgot what it was like to talk to someone who genuinely cared. It's been over 5 years and she still comforts me at my lowest and cheers me on at my highest. I am so beyond grateful for her help that it gave me the confidence and trust in myself again that I am able to overcome the hard obstacles life has thrown at me. To also note, I have recommended a total of 4 people to Helena and Richard's services and each one have felt better and benefitted from their sessions. I wholeheartedly thank you for being available whenever we needed whether it was an urgent session, over the weekend, emailing and videocalls when I could not make in person sessions.

    FAQs – Online Counselling

    Yes. Sessions are delivered through a secure telehealth service with end-to-end encryption. Our qualified professional counsellors maintain strict confidentiality and conduct all sessions with the same professional and ethical standards as in-person therapy.

    No referral is required. You can book directly with us and access professional support without a mental health plan. This makes the process faster and removes a barrier that stops many people from taking the first step.

    For most people, yes. Research consistently supports online therapy as equally effective for a wide range of mental health concerns. Many clients find that being in their own home helps them engage more openly, which often accelerates the work.

    Our counsellors are trained in crisis support and suicide prevention. If you are in distress, please contact us directly. You can also reach us via the pop up chat box on our website for an immediate response.

    Begin Your First Online Counselling Session Today

    If something in your life is not working and you have been waiting for a version of support that actually fits into it, online counselling at the Energetics Institute offers exactly that. Qualified therapists, a genuine clinical approach, and the flexibility to connect from wherever you are in Australia.

    Use the floating chat button, call us directly, or book through our website. Your first conversation costs nothing and commits you to nothing. It is simply a starting point, and sometimes that is all it takes.

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