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    About Our Online Counselling Service

    Online counselling is face to face, video counselling using your web browser. Online Counselling is exactly the same as face to face therapy, except that you get to have your counselling session from the comfort of your own home or private space. All you need is a computer or tablet/phone, a good internet connection and a quiet, private place.

    Why use Online Counselling?

    Online counselling has become a common option for people to access counselling and psychology services.

    Accessible

    For people who lead busy lives or are geographically isolated, social distancing or have restricted access to face to face sessions, online counselling can be an easily accessible option. All that is needed is a computer or device, a private space and a decent internet connection.

    Convenient

    Online counselling is convenient. Both the client and the counsellor have the ease of communicating with each other in sessions set at more flexible times. Online Therapy can reduce the inconvenience and time limitations associated with scheduling appointments for a specific location.

    Some of us also find it challenging to meet with others face to face, particularly in a therapy situation. Social anxiety is quite a common experience for many people, and online counselling can provide a significantly less anxiety-producing experience.

    Our Online Counsellors

    Richard combines traditional psychotherapy with innovative trauma-informed techniques rooted in neuroscience, creating a warm and productive space for deep healing. His integrative approach inspires hope and long-term change by addressing emotional patterns at their core.

    Helena provides a safe, supportive environment where clients can work through personal challenges with practical strategies and compassionate guidance. Her expertise in relationship dynamics & emotional resilience helps individuals and couples navigate life with confidence.

    How do I use online counselling?

    1

    Select your counsellor

     Choose the counsellor you wish to see.

    2

    Go to the book now page

    on to the book now page in the top menu.

    3

    Fill in the form

    In the details mention that you want online counselling.

    4

    Send Your Enquiry

    Press the send button.

    5

    Book a time

    Out team will get back to you about booking a time that works for you.

    6

    Start Your Consultation

    Your chosen counsellor will send you an online counselling invitation.

    Book An Online Counselling Session

    For more information on our Online Counselling services or to book an appointment feel free to contact us.

    Schedule Appointment

    FAQs About Online Counselling

    Online counselling is face-to-face video counselling conducted through your web browser. It offers the same quality of therapy as in-person sessions, but from the comfort of your own home or private space.

    You’ll need a computer, tablet, or smartphone with a camera, microphone, and speakers, a stable internet connection, and a quiet, private place for your session.

    Contact us through our website to schedule an appointment. We’ll confirm a suitable time, considering any time zone differences, and finalize the payment method.

    We currently use Skype and WhatsApp for our online counselling sessions. if you don’t have these you can download skype HERE or WhatsApp HEREHERE. 

    Online counselling can be just as effective as in-person therapy for many issues. However, some limitations may apply for certain therapeutic techniques.

    Our online counselling fees are the same as our in-person session rates. Please check our Fees page for current pricing.

    Yes, we maintain the same level of confidentiality and privacy for online sessions as we do for in-person therapy. We do not record sessions or share content with third parties.

    Yes, you can use a smartphone or tablet for online counselling, as long as you have a stable internet connection or your willing to use your phone data.

    If we experience frequent internet dropouts, we may need to terminate and re-establish the session or switch to audio-only mode to ensure continuity.

    Payment is typically due 24 hours before the session and can be made via credit card, or internet banking.